We aim to deliver ordered goods within 7-21 days, except Christmas period when delays are possible. As soon as the schedules are ready and your sofa is available for delivery, we will contact you via text to the telephone number provided when ordering, informing about exact date and time of delivery. It's usually 2-3 days in advance. We never deliver the furniture without the confirmation from you. That's why it's very important to reply to us confirming the post code, date and time of delivery.
You will be informed if we are not able to deliver your order in time for Christmas, before or immediately after you place the order through our website.
Delivery times may be affected by extreme weather or other unforseen circumstances, beyond our control. In such case, we reserve the right to change the delivery date or time, informing you about it as soon as possible.
Please email firstname.lastname@example.org, or contact us through FB messenger when enquiring about current delivery times.
A small charge of £70 is made for our delivery and installation service for deliveries made in mainland UK and £125 for deliveries made to Cornwall.
We are very sorry, we don't deliver to Wales and Scotland, however if you are based near English border, please email email@example.com to obtain the quote for delivery
Our expert 2 men team will smoothly deliver the sofa to the place of your choice and put it together.
We are very sorry, but we are not able to remove any packaging, in order to comply with the Return Policy, all sofas must be returned in the original packaging. It's your responsibility to remove and recycle the packaging when no longer required.